Deliveries, Returns & Payments
All Deliveries are sent via Royal Mail and Express Parcels and can be tracked from despatch to your delivered location. You will receive a confirmation email whenever your package is with the courier, ready for despatch. Standard delivery to the UK and Ireland is guaranteed within 72 hours of despatch. When time is of the essence, our efficient Delivery UK option is available for many of our online products. It’s a little bit extra, but it puts your order to the top of our list, ready for 1st class Royal Mail despatch.
For all orders received and proofed before 12pm, we will despatch the following day to our delivery service. Our Click & Collect In-Store option also allows you to collect your product in-store, Free of Charge. *Delivery times may vary to countries outside UK & Ireland.
If your product is not available on for our Fast Delivery UK option and you need it in as quick as possible we suggest you give us a call 028 3752 4900 or send us an email at firstname.lastname@example.org and we will do our best to get you as fast a turnaround as possible.
As our products are bespoke, with personal or company details, we cannot accept or refund any products on return unless there is a problem with the actual product.
If you are not happy with any element of your order please give us a call 028 3752 4900 or send us an email at email@example.com. We aim to deal with any request within 3 working hours.
Pricing & Payment Types
All prices on the website are VAT exclusive. When ordering via our website, payment may be made with credit card or debit card. If you wish to set up a credit account with us, please contact our office to discuss. For more information call 028 3752 4900 or send us an email at firstname.lastname@example.org.